Here are some of the frequently asked questions that we got from our customers.
How do I place Order?
Follow these steps to quickly place the order:
- At Home Page (bublproducts.com), Select your favorite category from menu and start adding the products in the cart with a single click.
- After adding products, Click on “My Cart” and proceed to Checkout.
- You can checkout via Guest User (Fill Correct Shipping Details for Accurate Tracking of your order).
- Click on “Continue to Payment”. Select your preferred Payment Gateway, Pay the Amount, and Confirm Your Order.
- You will receive the Confirmation Email and SMS once the order is successfully placed.
How will I Receive My Order?
We will ship your order on your mentioned shipping address. Your order will be delivered at your doorstep by trusted courier services. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition.
How will I get confirmation that my Order is placed successfully?
We’ll send an email and SMS with your Order ID and Order Details. Also, once the order is shipped from the warehouse you will receive the tracking details via SMS and email.
I tried placing my order using my debit card/credit card/Net Banking. The order was not successful but my money got deducted. What really happened to my money?
Don’t worry we will help you out in every possible way. We request you to check your bank/credit card account to first ensure if your account has been debited. If your amount has been debited after a payment failure, it will get automatically reverse back by the respective bank within 7-10 business days.
Are there any Cash Collection Charges?
Only for COD orders, you will be levied Cash Collection Charges of Rs.50 per product. For example, if your order includes three products, you will be levied Cash Collection Charges of Rs.150.
Is it safe to shop online if I make payment using Debit / Credit Card, UPI?
We have trusted and secured payment gateways. It is completely secure to pay online via Credit Card, Debit Card and net banking transactions.
Note: BUBLskincare Team does not ask for your personal information or banking details over call or email. Please do not share the details with anyone. Only follow the secured checkout process at the Website.
Are there any hidden charges?
There are absolutely no hidden charges. You pay only the amount that you see in your order summary. All the products are inclusive of taxes.
What should I do if my payment fails?
Make sure you have entered the correct account details and the Internet connection is not disrupted during the payment process.
In case your amount has been debited after a payment failure, it is automatically reverse back by the respective bank within 4-7 business days.
What is the Shipping Policy of BUBLskincare?
We personally ensure that every delivery from BUBLskincare is processed under excellent condition and in fastest time. We take care of all parameters that ensure your delivery reaches you in a safe and sound state.
What is the delivery time period?
The tentative delivery period is 4-5 working days. However, the actual delivery time may vary due to unexpected circumstances.
I want to place an order but I don’t want any price tag or invoice attached as it is a gift for someone. Is it possible?
Unfortunately no! Because of the prevalent regulations, we send the invoice along with the product. Tags are also intact so that a product can be replaced if your loved one faces any issues.
Do you accept bulk order?
Yes, we do accept bulk order.